House Policy
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The Mean Fiddler’s philosophy is to be successful by providing responsible, courteous and safe professional service of alcohol. We will endeavour to serve customers in a responsible, friendly and professional manner. Staff is on hand to assist customers in their decision to drink in moderation and, where appropriate, avoid drinking activities that put customers at harm or risk. Management is committed to adhere to all liquor laws.
The staff and management of The Mean Fiddler help protect the safety and enjoyment of patrons and our community by enforcing the following House Rules:
Staff Training
All staff involved in the sale and/or service of alcohol must have completed an approved Responsible Service of Alcohol course. At no time staff are not to encourage excessive or unsafe drinking practices. We are committed to ongoing training at our regular staff meetings to deliver best possible adherence to our policy.
RSA Expectations
At no time will any person exhibiting the following, be admitted into, or served in the hotel:
- is intoxicated (as per the RSA)
- is aggressive, quarrelsome or disorderly.
- is, or is suspected of being, under the influence of any illicit substance or;
- is, or is suspected of being, in possession of any illicit substance.
- is found soliciting from patrons or staff.
Food
Food is readily available.
No smoking at service counters or restaurant areas permitted.
Minors
No minor will be admitted into the hotel unless in the company and immediate presence of a parent or guardian. Minors may not approach the bar or bar area or enter the gaming room at any time. Minors will not be served at any time - patrons are required to provide proof of age on request by staff.
Alternative beverages
We offer a full range of non-alcoholic and low alcoholic beverages. This includes juices, soft drinks, mock tails and water. Further, it is a commitment of the venue that a wide variety of low strength and mid strength beverages are offered. They are displayed prominently and always at a lower price than their full strength counterparts.
Consider Our Neighbours
The hotel is in a residential area, please leave the hotel and surrounding area quietly. Patrons who make excessive noise, loiter or otherwise disrupt the good order of the neighbourhood will not be re-admitted to the hotel and may be subject to the laws that apply.
Transport
Please ask staff if you require transportation to be organised for you. Otherwise staff will direct patrons to our courtesy buses, public transport or taxis.
Please do not drink & drive.
Security
Respect, courtesy and dignity are the standards by which patrons will be dealt with whilst on our premises. Whilst always keeping this in mind, all staff including security will be mindful of refusing service and or entry to any patron who displays any signs of intoxication (as per RSA), fails to meet the dress regulations, cannot prove their age or is generally unruly.
Management reserves the right to refuse entry at any time. Any person who refuses to leave when asked is committing an offence carrying a $550 on the spot fine.
Door Policy
Australian and New South Wales Law requires you to be 18 years or over to access licensed premises. Current photo I.D (license, passport & approved proof of age card) are required to be shown to security, Police and hotel staff on request.
Marketing this Policy
We are pleased to share this policy with our customers. If you have any questions or concerns please ask to speak to a manager.